VoIP

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Unified numbering – the future of telecommunications

Tuesday, August 3rd, 2010

The latest development in Voice over IP (VoIP) telephony is  unified numbering. With Mobile VoIP, the mobile phone can now become an integrated extension of the VoIP system. By inserting an ordinary SIM card from the VoIP provider, configured with the landline number, into any 3G phone, the mobile phone is fully part of the company’s VoIP telephone exchange.

So when a call is received to the company landline number, both landline and mobile ring simultaneously and can be taken on either. Calls can be made from the mobile phone. In fact the mobile phone can be used in exactly the same way as any mobile.

Importantly, voice is carried over UMTS (the network’s voice channel) so call quality is assured. Calls are not redirected, they are routed by the VoIP exchange server to the mobile. Hence call costs are minimal.

Mobile VoIP is great for businesses where staff are spending large proportions of their time away from their desk, or for home / remote workers, sales people, traders, etc. The company number or numbers are no longer tied to the desk phone. Home consumers can also benefit…..

An innovative UK VoIP company called Usomo is launching it’s unified mobile VoIP service in September 2010.  Over 10,000 users already use it’s VoIP platform, and shortly they will be able to add the mobile VoIP to their  service. New customers can get this “super VoIP” service in September 2010.

Usomo is taking orders for its mobile VoIP from today. Go to www.usomo.co.uk for more information and to register your interest.

Voice over IP (VoIP) has revolutionised business telecommunications. Full telephone exchange features such as dynamic call routing, IVR or call attendant, hunt groups, and many more features are now available for a fraction of the cost you would have had to pay if you had bought the hardware and hosted it it in-house. Low SIP call costs and exceptional quality and reliability are contributing to the increase in the adoption of VoIP.

For more information, go to www.usomo.co.uk

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Service levels remain at 99.9%

Friday, March 12th, 2010

I’ve been involved with cloud IT for over 12 months and I am still impressed at how the services just run; no fuss, no hassle, they just run. Sure there has been one outage with the Nuage hosted email service (I guess that’s why service levels are at 99.9% rather than 100%), when the data centre lost power, but within 20 minutes, it was back up and running. The Nuage file server is similarly humming along. However the most gratifying service level is to do with Nuage’s voice over ip (VOIP) service. The VOIP service is, I think, the one that relates to people’s emotions more than the others. The reason for this is that the others are managing data, whereas with VOIP, you are speaking with another person in real time, possibly a customer, and the last thing you want is for the call to be poor quality, or to drop out mid-stream. That’s why we’re really pleased that the Nuage VOIP service has been running without any hitch or complaint so far, and hopefully will continue.

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